Refund policy

Thank you for shopping at PlayVerse, Inc.

Returns

• You have 5 days from the date of delivery to return unopened products for a full refund
• Opened card games cannot be returned due to product completeness and hygiene reasons
• Products damaged during shipping will be replaced or fully refunded
• Defective products can be exchanged within 5 days of purchase

How to Request a Return Contact us at cricsocialofficial@gmail.com with your order number and reason for return.

Refunds Once we receive and inspect your return, we'll process your refund within 5-10 business days to your original payment method.

Exchanges If you receive a defective product, we'll send you a replacement at no additional cost.